Sector
Retail Sales

Gender
Male

Date of Birth
03-05-1984

Visa Type
Visa with NOC

Visa Expiry Date
29-10-2020

Academic Level
Advanced diploma

Sponsor Visa Expiry Date
29-11-2020

Experience
10 years

Languages
English,Arabic

Skills
Sales executive, sales supervisor, tele sales

Work Experience
ETISALAT UAE August 2016 – present As a senior sales person Duties and responsibilities:- ? Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging to every customer, maintaining solid product knowledge and all other aspects of customer service. ? Provide customers with all information about Etisalat products, services and package. ? Handle and solve any customer issues. ? Providing best sales method of up sale and cross sale with any customer. ? Maintaining customer journey and following the customer journey aspects. ? Maintain an awareness of all promotions and advertisements. ? Communicate customer requests to management. ? Any other tasks as assigned from time to time by any manager. ? Arrange customer feedback sessions. ? Customer retention in terms of engagements. Gee Kay group llc (UAE) March 2011 TO July 2016 Assistant store manager / senior staff Duties and responsibilities:- ? Approaching with warm greeting and welcoming the customer to the store. ? Providing high quality customer service by answering all the customer needs. ? Strong knowledge of futures and benefits of the product and assuring customer satisfaction. ? Ordering, receiving and signing of the goods transfer from the warehouse. ? Replying emails from mangers above me, concerning any activity in our daily operation. ? Preparing monthly, weekly and daily sales report. ? Dealing with any customer complaints or satisfactory. ? Responsible for the whole wellbeing of the store. And make sure the whole team meets the task together. ? Updating the figure, briefing, giving outstanding customer service and maintaining team work. ? Participate in year-end inventory and cycle counts. ? Involved in rearranging, remerchandising & replenishing new stock as it arrives. March 2008 – Feb. 2011 Sales Executive Duties and responsibilities:- ? Approaching with warm greeting and welcoming the customer to the store. ? Assist in closing sales & cashiering. ? Assist in floor moves, merchandising, display maintenance, and housekeeping ? Assist in processing and replenishing merchandise and monitoring floor stock. ? Aid customers in locating merchandise. ? Delivering customers’ request to respective department. ? Assist in completing price changes within the department. ? Attending any task given by my direct store manager or any management above. ? Provide enjoyable shopping experience to the customer.

Description
SKILLS AND PROFICIENCIES • Fluent in speaking English, excellent in reading and writing in English, I can speak Arabic and Amharic as well. • Outstanding reports presentation using windows office. • Has the ability to encourage and instruct other